Scaling Products, Strengthening Quality, Driving Service Excellence
Scaling Products, Strengthening Quality, Driving Service Excellence
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R&D Leadership
R&D Leadership
Accelerate time-to-market by implementing iterative development practices and strategic product roadmaps.
Quality Systems
Quality Systems
Build unified, customer-centric quality frameworks and drive cross-functional issue resolution.
Service Excellence
Service Excellence
Streamline service operations and improve customer experience, turning service delivery into a competitive advantage.
The Advantage of Executive-Level Expertise
The Advantage of Executive-Level Expertise
My background combines deep technical expertise in optical networking and embedded system with leadership experience across R&D, service delivery, and global quality. For over twenty years, I've guided teams through major product launches, customer escalations, organizational transformations, and multi-year revenue growth.
Product Development | Quality Leadership | Service Delivery
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